Privacy Policy

Last updated: October 2025

At Shaws Commercial Cleaning, we respect your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and how we keep it safe.

1. Information We Collect

We may collect the following information when you contact us, request a quote, or use our services:

Name, business name and contact details (address, phone number, email)
Details about your premises or cleaning requirements
Payment details (for invoicing and account purposes)
Any correspondence or feedback you send us

2. How We Use Your Information

We use your information to:

Provide and manage our cleaning services
Send invoices, receipts and service updates
Respond to enquiries and provide quotes
Improve our customer service and website
Comply with legal or accounting obligations

We will never sell, rent or share your information with third parties for marketing purposes.

3. Data Storage & Security

We store personal data securely on password-protected systems.
Only authorised staff have access, and all staff are trained in confidentiality and data protection.
We keep your information only as long as necessary to fulfil our services or meet legal requirements.

4. Your Rights

You have the right to:

Request a copy of the personal data we hold about you
Ask us to correct or delete inaccurate information
Withdraw consent for marketing communications at any time

To exercise your rights, contact us at info@shawscommercialcleaning.co.uk.

5. Cookies & Website Analytics

Our website may use cookies to improve your browsing experience and help us understand how visitors use our site.
You can adjust your browser settings to block cookies if you prefer.

6. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact:
Shaws Commercial Cleaning
Huddersfield, West Yorkshire
info@shawscommercialcleaning.co.uk